Sales Policy

Effective Date: December 5, 2024

At Titibabyland, we strive to provide excellent customer service and a seamless shopping experience. This Sales Policy outlines the terms under which we sell our products and services, including order processing, shipping, and payment methods. By purchasing from our website, www.titibabyland.com, you agree to the conditions set forth in this policy.

1. Product Availability
Titibabyland makes every effort to ensure that the products available on our website are in stock and ready to ship. However, due to high demand or unforeseen issues with suppliers, some items may be out of stock. In such cases, we will inform you as soon as possible and offer you the option to either wait for the item to restock, choose an alternative product, or cancel the order for a full refund.

2. Order Processing
When you place an order with us, we will send you an order confirmation email. This email confirms that we have received your order, but it does not guarantee that your order has been accepted or processed. Orders are processed during business hours, which are Monday through Friday from 9 AM to 5 PM, excluding holidays.

We aim to process and ship your orders within 1-2 business days. However, delays may occur due to high order volume, payment verification, or other factors. If there are any issues or delays with your order, we will notify you via email.

3. Payment Methods
Titibabyland accepts various payment methods to accommodate your preferences. These include:

  • Credit and Debit Cards: We accept Visa, MasterCard, American Express, and Discover.
  • PayPal: You can make secure payments via PayPal, a trusted third-party payment processor.
  • Other Methods: We may offer additional payment options based on your location and preferences.

All payments are processed securely through SSL encryption to protect your sensitive information. You will only be charged once your order has been processed.

4. Shipping Policy
We offer several shipping options for your convenience. Once your order has been shipped, we will send you a shipping confirmation email with a tracking number. We use trusted carriers like UPS, FedEx, and USPS for our deliveries. Shipping costs are calculated based on the size, weight, and destination of your order.

  • Domestic Shipping: We offer standard and expedited shipping options for all U.S. customers.
  • International Shipping: We ship worldwide, though additional shipping fees and import duties may apply based on the destination country.

We are not responsible for any delays caused by the shipping carrier or customs issues for international orders. Please ensure that you provide the correct address, as we are unable to modify shipping details once the order has been dispatched.

5. Shipping Restrictions
Some products may have shipping restrictions due to size, weight, or regulations. If your order contains items that cannot be shipped to your location, we will notify you immediately and offer alternatives or a refund.

6. Sales Tax
Sales tax is applicable based on your shipping address and in accordance with state and local tax laws. Tax rates will be calculated and added to your total order cost during checkout.

7. Discounts and Promotions
Occasionally, we offer special discounts and promotional offers on our website. These discounts may include:

  • Seasonal sales
  • Exclusive coupon codes
  • Free shipping promotions

Please note that promotions and discounts are subject to change and may have specific terms and conditions. Discounts cannot be applied to previous purchases or combined with other offers unless explicitly stated.

8. Order Cancellations
Orders can only be canceled if they have not yet been processed for shipment. If you wish to cancel your order, please contact our customer service team as soon as possible. Once an order has been processed or shipped, it cannot be canceled, but you may return the item following our Refund and Returns Policy.

9. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied with your item, you can return it within 30 days of receiving it. Please ensure that the item is in its original condition, unused, and in the original packaging.

For more details on our return and refund process, please refer to our Refund and Returns Policy.

10. Customer Support
If you need assistance with your order, shipping, or any product-related inquiries, please don’t hesitate to contact our customer support team. We are here to help and ensure that your shopping experience is as smooth as possible. You can reach us via:

11. Changes to the Sales Policy
Titibabyland reserves the right to modify or update this Sales Policy at any time. Any changes will be reflected on this page with the updated effective date. We encourage you to check this page periodically for any updates.

12. Contact Us
For any questions or concerns regarding our Sales Policy, please contact us at: